Double Room Two Single Beds
- 2 Single beds
Hotel · Santa Marta (Magdalena) · Magdalena
Best Western Plus Santa Marta Hotel
A 4-star hotel a 6-minute stroll from Parque de Los Novios, with an outdoor pool, fitness centre, and a restaurant serving breakfast and local dishes.
- Rooftop pool with city and mountain views
- Fitness centre and spa treatments available
- Paid airport shuttle and 24-hour reception
8.7
Great
1387 reviews
Booking.com 8.7 · 1387 reviews
About
Best Western Plus Santa Marta Hotel
Best Western Plus Santa Marta Hotel sits on Calle 24, a short stroll from Parque de Los Novios and Parque San Miguel. The 4-star property has an outdoor swimming pool, a fitness centre, and a restaurant serving breakfast and local dishes. Guests can also use the business centre, meeting rooms, and a range of spa and beauty treatments.
Rooms are soundproofed and equipped with air conditioning, a minibar, tea and coffee facilities, and some offer views from the upper floors. The hotel provides free Wi-Fi in public areas, a 24-hour reception, and luggage storage. Parking is available on site, and the staff can arrange tours and airport transfers.
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
+
Strengths
5 reasons to book- High guest ratings across the board — Rooms score 9.3, service 9.2, and value 9.0 out of 10, reflecting consistently positive feedback.
- Rooftop pool with views — Guests highlight the rooftop pool for its fine views of the mountains and city, plus the pool area is a good spot for family snacks and drinks.
- Great location close to downtown and beach — A 6-minute walk from Parque de Los Novios and near the beach, old town, and popular spots like Taganga and Rodadero.
- Excellent staff service — Multiple reviews mention helpful, friendly, and exceptional staff who provide recommendations and go out of their way to assist.
- Quality breakfast with local options — Breakfast is described as good quality, extensive, and a mix of local treats and fresh juices.
–
Worth weighing
4 to weigh- Location can feel sketchy — One guest noted the unbeatable location but mentioned the surrounding area felt 'sketchy'. This may be a consideration for some travellers.
- No pets allowed — Pets are not permitted at the hotel, so travellers with animals will need to look elsewhere.
- Paid parking and airport shuttle — Parking and airport shuttle are available but come at an extra cost. The shuttle is explicitly listed as paid.
- Check-in window is limited — Check-in is from 15:00 to 23:59, which may be inconvenient for late arrivals.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Double Room Disability Access
- 1 King-size bed
Deluxe King Room
- 1 King-size bed
- Air conditioning
King Suite Sofa Bed
- 1 King-size bed and 1 Sofa bed
King Room
- 1 King-size bed
Deluxe King Room Non-Smoking
- 1 King-size bed
- Air conditioning
Double Room Two Single Beds
- 2 Single beds
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Pool & Wellness
- Outdoor swimming pool
- Pool with view
- Sun loungers
- Sun terrace
- Public Bath
- Open-air bath
Food & Drink
- Restaurant
- Snack bar
- Bar/Lounge area
- Special diet menus
- In-room breakfast
- Children's menu
- Welcome drink
- Happy hour
Services
- 24-hour reception
- VIP check-in/out
- Express check-in/out
- Luggage storage
- Room service
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Grocery shopping service
- Business centre
- Meeting/Banquet facilities
- Fax/Photocopying
Activities
- Fitness centre
- Diving
- Snorkelling
- Beach access
Spa & Beauty
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Back massage
- Head massage
- Full body massage
- Foot massage
- Make up services
Accessibility
- Rooms/Facilities for disabled
- Wheelchair access
- Toilet for disabled
- Bathroom for disabled
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.7/10 from 1,387 reviews
Booking.com · 8.7 · 1387 reviews
8.7Verified guest“Great value for money in a fantastic location close to downtown. The staff were really helpful and had a good sense of humour.”
8.7Verified guest“Breakfast was of good quality and served in a lovely restaurant. The exceptionally nice staff gave us some great recommendations. The location was perfect, close to the beach, and the bar was comfortable with appetising food.”
8.7Verified guest“I really enjoyed my room and the good breakfast. The location was ideal, close to downtown.”
8.7Verified guest“Lovely modern hotel with very friendly and hospitable staff. The location was unbeatable even though the area felt a bit sketchy. The atmosphere was quiet, and the rooms were great-sized and bright with a view. It was near the old town with all the restaurants, and close to Taganga and Rodadero.”
8.7Verified guest“The staff are beyond amazing and always willing to help. The rooftop pool area is perfect for family snacks and drinks.”
8.7Verified guest“The room had fine views from the 11th floor, making every morning special. Breakfast options were extensive and of high quality.”
04 — Location
Getting around Santa Marta
The property sits in Santa Marta.
Nearby attractions: Parque de Los Novios is a 6-minute stroll away, and Parque San Miguel is also close by.
Calle 24 Nro. 3-65, Santa Marta, Magdalena, 777101, Colombia
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 13:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 126 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in is from 15:00 to 23:59, and check-out is until 13:00.
Are pets allowed at the hotel?
No, pets are not allowed on the property.
Is parking available on site?
Yes, parking is available, but it may incur a fee.
Does the hotel offer airport shuttle service?
Yes, an airport shuttle is available, but it is paid.
What are the dining options at the hotel?
The hotel has a restaurant, a snack bar, and a bar/lounge area. In-room breakfast is also available.
Does the hotel have a pool?
Yes, there is an outdoor swimming pool on the rooftop with views.
The bottom line
A solid choice for travellers who value location, service, and a rooftop pool — with the caveat that the surrounding area may not suit everyone.
8.7Based on guest ratings and reviews
Ready to book Best Western Plus Santa Marta Hotel?
Tap through and we’ll open our booking partner’s site, with live prices and availability for your exact dates.
No payment on this site — you complete the booking on our partner’s site.